Privacy Policy

1. Introduction

CloudNine Brea Landscaping respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

2. Information We Collect

We collect information that you provide to us directly, including:

• Name and contact information (phone number, email address, mailing address)
• Property address and details about your landscaping needs
• Payment and billing information
• Communication preferences
• Any other information you choose to provide

3. How We Use Your Information

We use your information to:

• Provide and improve our landscaping services
• Communicate with you about appointments, quotes, and service updates
• Process payments and maintain billing records
• Send you information about our services (with your consent)
• Respond to your questions and requests
• Comply with legal obligations

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances: with service providers who help us operate our business (such as payment processors), when required by law, or to protect our rights and property. All third parties are required to maintain the confidentiality of your information.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights and Choices

You have the right to:

• Access and review the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications at any time
• Withdraw consent for data processing where applicable

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

CloudNine Brea Landscaping
135 S State College Blvd #260
Brea, CA 92821
Phone: (562) 588-0135
Email: info@brealandscaping.com